Returns and Exchanges

1. Returns Procedure:

   • If you’re not completely satisfied with your purchase, you can return it within 14 days from the date of delivery.
   • Items must be unworn, unwashed, and in their original packaging with all tags attached.

2. Proof of Purchase Requirements:

   • To initiate a return or exchange, provide your order number and a copy of the purchase receipt.
   • We recommend keeping your order confirmation email for easy reference.

3. Item Return Timeframe:

   • Returns must be initiated within 14 days of receiving the product.
   • After we receive the returned item, we’ll process your refund or exchange promptly.

Refunds

1. Eligibility:

   • Refunds are issued for eligible items returned within the specified timeframe.
   • Shipping fees are non-refundable.

2. Refund Process:

   • Once we receive your returned item, we’ll inspect it.
   • If approved, your refund will be processed to the original payment method within 5 business days.

Cancellations

1. Order Cancellation:
   • If you wish to cancel an order, please contact our customer support team immediately.
   • Orders can only be canceled before they are shipped.

Exchanges

1. Exchange Process:
   • If you’d like to exchange an item for a different size or color, follow the returns procedure.
   • Place a new order for the desired item separately.

Contact Us

If you have any questions or need assistance regarding refunds, cancellations, or exchanges, feel free to reach out to our team via email at bebriefpk@gmail.com

Thank you for choosing Be Brief!